Social Network Analysis in Telecommunications
$65.00 (as of Jun 26, 2017, 11:47 pm)
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A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships
The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry.
- Reveals how telecommunications companies can effectively enhance their relationships with customers
- Provides the groundwork for defining social network analysis
- Defines the tools that can be used to address social network problems
A must-read for any professionals eager to distinguish their products in the marketplace, this book shows you how to get it done right, with social network analysis.
Disrupting Dark Networks (Structural Analysis in the Social Sciences)
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Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives — How Your Friends’ Friends’ Friends Affect Everything You Feel, Think, and Do
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The SAGE Handbook of Social Network Analysis
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Social Network Analysis: Methods and Examples$60.00 (as of Jun 26, 2017, 11:44 pm) Add to cart