Six Sigma is a process which has been praised as a great quality improvement and cost savings tool on a global scale for now over 20 years. Having been invented in the late 1980s by Motorola Corporation it has taken a life of its own in the corporate world. It has even crept into governmental agencies and its uses are growing. The type of thinking that calls upon Six Sigma improvement is structured and can be described as rigid which as we will show in this paper, is not conducive to innovation and creativity thought.
In fact, we believe that because of the drastic difference in problem solving methodologies and general thinking approach that Innovation programs and the [...]